Terms and Conditions

1.  A minimum of 24 hours notice is required for any cancellations or changes to any dog walks. Cancellations made with less than 24 hours notice will incur a cancellation fee equal to the full service cost. This policy helps me keep my schedule running smoothly and ensure I can continue to be available for all my amazing clients. 

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2. To secure dates for pet sitting, a 50% non-refundable deposit is required upon booking. 

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3. All dogs will be subject to an initial assessment by Happy Tails prior to using Happy Tails' Services. Happy Tails reserves the right to refuse any dog deemed in their absolute discretion to be, or have the potential to be, dangerous or disruptive.

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4. The client agrees to notify Happy Tails immediately of any unwelcome, aggressive, or dangerous behaviour of their dog that has potential to cause harm to any other dog or individual.

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5. Happy Tails will only let dogs off the lead if this has been agreed with the client and will remain at the discretion of Happy Tails. 

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